Why is my water bill higher than usual?
  • One most common problem is the toilet. Test it for leaks by putting a few drops of dark food coloring in the tank. After 12 hours without flushing, if there is coloring in the bowl, the seal in your tank is leaking. Make sure the handle mechanism operates smoothly and the chain does not get caught under the flapper.
  • Check faucet, shower, laundry and water heater connections and the plumbing under the home.
  • Fill out the complaint form or call the office. When our service employee arrives, make sure no water is in use, the meter will be re-read and checked for signs of leakage in the home. We will notify you with the findings.

Show All Answers

1. How do I inquire about water / sewer bills, fees, and customer service?
2. How do I inquire about policies and procedures or water sewer availability?
3. How do I inquire about developments including economic development and engineering related questions?
4. How do I connect to the County water system? (Do not currently have Water Tap installed)
5. How do I connect to the county water system? (Water Tap already installed)
6. How often do I receive a bill?
7. Where do I pay my bill?
8. Why is my water pressure lower or turned off?
9. What should I do if my water has an odor and/or some discoloration?
10. Why is my water bill higher than usual?